Barrier: A fence to prevent theft of grocery carts.
Law: The ADA and the Illinois Accessibility Code apply as both require freedom of access for wheelchairs.
What can you do to correct it?
Today: If you feel this barrier is a problem in a grocery store that you often patronize, you might start by bringing it to the attention of the Manager in a friendly, helpful manner.
Tomorrow/Next Visit: If nothing has changed on your next visit, there are several options for you to consider: Speak to the manager again to ask what action he is considering; write a letter to the manager, perhaps with a carbon copy to a local or neighborhood newspaper; take some information from the Code.
Advocacy tips: First, try to educate the manager. Make an ally of her/him!
If nothing happens — Dig in your Heels! If the responsible parties have done nothing, you should consider remedial steps. Call us for consultation, if needed.
