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Now that I'm here . . . may I come in?

Barrier: A fence to prevent theft of grocery carts.

Law: The ADA and the Illinois Accessibility Code apply as both require freedom of access for wheelchairs.

What can you do to correct it?

Today: If you feel this barrier is a problem in a grocery store that you often patronize, you might start by bringing it to the attention of the Manager in a friendly, helpful manner.

Tomorrow/Next Visit: If nothing has changed on your next visit, there are several options for you to consider: Speak to the manager again to ask what action he is considering; write a letter to the manager, perhaps with a carbon copy to a local or neighborhood newspaper; take some information from the Code.

Advocacy tips: First, try to educate the manager. Make an ally of her/him!

If nothing happens — Dig in your Heels! If the responsible parties have done nothing, you should consider remedial steps. Call us for consultation, if needed.


Council for Disability Rights

Knowing your rights is the easy part. Exercising them can be a bit trickier.

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